RETURN POLICY

We stand behind the quality of what we sell. If something arrives with a non-accidental, manufacturer defect or is damaged on arrival, that’s on us, and the warranty has you covered. The process for getting things sorted is straightforward, and we’ll walk you through it right here.

Securing Your Return Authorization

Before anything gets shipped back, the first move is to reach out through our “Contact Us” page. That’s how the refund or exchange conversation starts. We’ll provide a Return Authorization Number that needs to be obtained prior to sending the item on its way. This step keeps everything organized and ensures your return is tracked correctly from the moment it leaves your hands.

Preparing Your Item for the Journey Back

Once you have that authorization number, it’s time to get the package ready. The item should be in new and unused condition, and the original packaging needs to be attached just as it was when you received it. We ask for this because it helps us process things efficiently and maintain the quality of our inventory. The return window is within 30 days after receiving the items, so keeping an eye on that timeline ensures everything goes smoothly.

Getting It Back to Us

When you’re set to ship, the return postage costs are covered by you. It’s also worth noting that any shipping fees from the original order, if they were applicable, are non-refundable. We recommend using a trackable service so you can follow the package’s progress back to our facility.

What Happens Once It’s in Motion

From there, we’ll keep an eye out. As soon as we see normal logistics movement on the return, we’ll issue your refund. It’s our way of closing the loop quickly, without making you wait until the package physically arrives at our doorstep.